Certificate Introductory in Administrative Management

The aim of the IAM Diploma in Administrative Management is to develop an appreciation of the people-management functions within the organisation.  It provides a general introduction to the relevance of the systems approach.  It also asks candidates to consider administration in its wider organisational context.  Candidates are introduced to some of the key concerns of Administrative Managers within a rapidly changing environment.  It also develops candidates appreciation of the need to manage information.

• Unit one: People in Organisations
• Unit two: Administrative Systems and Processes
• Unit three: Professional Administration
• Unit four: Information for Decision Making
• Unit five: Case Study or Work Project Report
• Case Study 

• Office Supervisor
• Administrator

IAM Advanced Diploma in Administrative Management (Level 5)